Communication is a key skill that's important for software testing professionals to have. We need to communicate with project members and management to talk to them about great testing practices. We need to talk to our team and stakeholders about testing that we've conducted, communicating our testing notes, and reporting on our progress.
Communication can take many forms too, from text based, which is emails or chat apps, or verbal communication, which can be face to face or via a call, or visual communication as well using models and diagrams.
Understanding communication and the different forms it can come in helps us to communicate more effectively and helps people to understand the messages that we're trying to communicate.
Becoming an expert communicator will help you grow your reputation as being a great tester as well. Being able to explain what and why your testing goes a long way. Not being able to fluently talk about testing or about testing in general means that many problems and challenges you face as a test may go unresolved.
Being unaware of different communication methods will hinder your effectiveness in communicating to some people.
Communication examples:
Communication can take many forms too, from text based, which is emails or chat apps, or verbal communication, which can be face to face or via a call, or visual communication as well using models and diagrams.
Understanding communication and the different forms it can come in helps us to communicate more effectively and helps people to understand the messages that we're trying to communicate.
Becoming an expert communicator will help you grow your reputation as being a great tester as well. Being able to explain what and why your testing goes a long way. Not being able to fluently talk about testing or about testing in general means that many problems and challenges you face as a test may go unresolved.
Being unaware of different communication methods will hinder your effectiveness in communicating to some people.
Communication examples:
- We can use whiteboards to sketch out and model test ideas or test strategies while in a team meeting
- We might send emails to provide text based status updates on the progress of our testing
- We can verbally communicate test ideas and discuss the designs and risks of the software when pairing and mobbing with developers.
