The Quality Coach: Testing & Quality Leadership In Today's World
10th October 2023
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Locked
Stu Day
Head of Quality - Capital One
Talk Description
The world of technological advancements never stands still, and neither does how organisations are leveraging it to be successful and stay ahead of their competitors. Focusing more and more on being able to deliver high-quality value to their customer at speed.
There is a continuous evolution, and the speed at which things evolve seem to just get faster and faster. Gone are the days when organisations can wait a few months to get a new value offering out to their customers. In today’s world, that’s just too slow and customers will just go elsewhere.
Those who work in the technology industry therefore must also adapt and evolve themselves, else they run the risk of falling behind and no longer being relevant. This is true for how Test and Quality leadership has had to adapt and evolve over the years to support the rapid changes being seen.
The slow shift from Test leadership to Quality leadership has been in motion for several years now but more recently the role of the Quality Coach is becoming more and more critical in organisations. This is to really help them understand, build, enable and embrace the culture of Quality that is needed to be able to build quality in throughout every aspect of the end-to-end delivery process. Helping everyone understand how their role contributes and the importance of having a quality-first mindset.
There is a continuous evolution, and the speed at which things evolve seem to just get faster and faster. Gone are the days when organisations can wait a few months to get a new value offering out to their customers. In today’s world, that’s just too slow and customers will just go elsewhere.
Those who work in the technology industry therefore must also adapt and evolve themselves, else they run the risk of falling behind and no longer being relevant. This is true for how Test and Quality leadership has had to adapt and evolve over the years to support the rapid changes being seen.
The slow shift from Test leadership to Quality leadership has been in motion for several years now but more recently the role of the Quality Coach is becoming more and more critical in organisations. This is to really help them understand, build, enable and embrace the culture of Quality that is needed to be able to build quality in throughout every aspect of the end-to-end delivery process. Helping everyone understand how their role contributes and the importance of having a quality-first mindset.
- But what does this mean for more traditional test leadership roles?
- Do they still have a place?
- And how do we bring others on the journey?
Well in this talk, Stuart will discuss all of this and more. Sharing his thoughts and experiences having had to adapt and evolve in this exact way over his 14 years in leadership roles and bring others on the journey.
By the end of this session, you'll be able to:
- What is a Quality Coach
- Why is this role so important in today's world
- What are the coaching techniques used
- How to adapt and evolve into a Quality Coach
Head of Quality - Capital One
I've been in the software testing & quality world since 1997 and love it. I'm a senior leader, a coach, international speaker, workshop facilitator, writer & founder of Quality Talks.
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